Terms & Conditions

These Terms govern your relationship with the operator of the online casino onlywin, accessible via the domain only-win.ca. By accessing or using the services provided by onlywin, you agree to be bound by these Terms. The effective date of these Terms is June 1, 2025. Please read them carefully before participating in any games or using any features on the platform.

Definitions

For the purposes of these Terms, the following definitions shall apply:

• Operator - refers to the entity Goodfly N.V., the licensed operator of the online casino onlywin, responsible for providing and managing the services accessible via only-win.ca.
• User - any individual who accesses or uses the onlywin website or services, whether registered or not.
• Player - a registered User who has created an account and participates in gambling activities on the platform.
• Bet - a wager or stake placed by a Player on any game or event offered by onlywin.
• Bonus - any promotional incentive, including free spins, deposit matches, or other rewards, provided to Players under specific conditions.
• Wager - the total amount of bets placed, often in relation to fulfilling wagering requirements associated with Bonuses.
• KYC - "Know Your Customer" procedures required to verify the identity and eligibility of Players before certain transactions or account activities.

Account Registration

To access the full range of services on onlywin, Users must register an account and comply with the following requirements and procedures:

Age Requirement

Registration and participation in games are strictly limited to individuals who are at least 18 years old or above the legal gambling age in their jurisdiction, whichever is higher. Users under the legal age are prohibited from creating accounts or gambling on only-win.ca.

Account Creation Process

• Users must provide accurate and truthful information during the registration process, including a valid email address, which will require verification before the account becomes active.
• Upon registration, Users are required to complete KYC verification by submitting official identification documents as requested by onlywin. This process is mandatory to comply with regulatory requirements and to enable deposits, withdrawals, and other account activities.

User Obligations

• Players must ensure all personal data submitted is accurate and updated promptly if changes occur.
• Users are responsible for maintaining the confidentiality of their login credentials, including passwords. Sharing accounts or credentials is prohibited.
• Onlywin reserves the right to suspend or close accounts where falsified, misleading, or incomplete information is discovered.

Betting & Gameplay Rules

Placing Bets

• Bets can only be placed by registered Players with sufficient funds in their accounts.
• Minimum and maximum bet limits are defined per game and may vary; these limits will be clearly displayed within each game interface.
• Onlywin supports a variety of bet types as specified per game, including but not limited to single bets, multiple bets, and system bets according to game rules.

Cancellation and Modification of Bets

Once a bet is placed and confirmed within a game or event, it generally cannot be canceled or modified. Exceptions may apply only where explicitly stated or in case of technical errors, at the sole discretion of onlywin.

Conduct in Live Casino and Chats

• Players are prohibited from engaging in abusive, offensive, or fraudulent behavior within live casino environments or chat features.
• Insults, discriminatory language, cheating, collusion, and any form of fraud are strictly forbidden and may result in suspension or termination of the Player's account.
• onlywin reserves the right to moderate chat sessions and take appropriate actions to maintain a safe and fair gaming environment.

Bonus Terms

Bonus Activation and Wagering

• Bonuses offered by onlywin require activation according to the specific terms of each promotion, including applicable minimum deposits or qualifying bets.
• Wagering requirements (the total amount a Player must bet before withdrawing Bonus-related winnings) will be explicitly stated with each Bonus. Failure to meet wagering requirements within the specified timeframe will result in forfeiture of the Bonus and associated winnings.
• Typical wagering timeframes range from 7 to 30 days depending on the Bonus type, clearly indicated in promotional terms.

Prohibited Games and Actions

• Certain games may be excluded from contributing to wagering requirements; these will be specified in the Bonus details.
• Players may not combine multiple Bonuses simultaneously unless expressly permitted.
• Group play, fraud, or abuse of Bonuses is strictly prohibited and will lead to Bonus forfeiture and/or account suspension.

Payments & Withdrawals

Deposit and Withdrawal Methods

onlywin supports the following payment methods for deposits and withdrawals:

• Traditional payment cards (credit/debit)
• E-wallets (as made available on the payment page)
• Cryptocurrency options, subject to regional availability

Limits and Fees

• Minimum and maximum deposit and withdrawal limits are disclosed during each transaction process.
• onlywin does not charge fees on deposits or withdrawals; however, third-party payment providers may levy fees which are the sole responsibility of the Player.

Processing Times and Refunds

• Deposits are generally processed instantly; withdrawal requests may require 24 to 72 hours for processing, subject to KYC verification and security checks.
• Refunds of bets and Bonuses are subject to the specific terms of each promotion and game, and where applicable, will be processed according to onlywin's refund policies.

Limitation of Liability

onlywin is committed to providing fair gaming and accurate results. However, the Operator's liability is subject to the following limitations:

• onlywin guarantees that all games are tested for fairness by independent auditors and the results are based on certified Random Number Generators (RNGs).
• The Operator shall not be held liable for losses arising from technical failures, network interruptions, system errors, or circumstances beyond its reasonable control.
• Compensation for any losses under these Terms shall not exceed the amount of the Player's original bet or Bonus involved in the disputed transaction.

Intellectual Property Rights

All software, content, logos, trademarks, and materials available on only-win.ca are the exclusive property of onlywin or its licensors and are protected by copyright and intellectual property laws.

• Users are prohibited from copying, reproducing, distributing, modifying, or creating derivative works of any content without prior written authorization from onlywin.
• Unauthorized use of intellectual property may result in legal action and account termination.

Privacy & Data Protection

All personal data collected by onlywin is processed in strict accordance with the Privacy Policy available on only-win.ca. By using the services, Players consent to the collection, use, and storage of their data as described therein.

onlywin ensures compliance with applicable Canadian data protection laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and implements robust security measures to protect Player information.

Changes to Terms

onlywin reserves the right to update or amend these Terms at any time. Changes will be communicated to Players through:

• Direct notification via email to registered Users
• Prominent banners or notices on the website

Players who do not agree to the revised Terms may discontinue use of the site and withdraw their funds according to the Withdrawal Policy. Continued use after notification constitutes acceptance of the updated Terms.

Termination & Suspension

onlywin reserves the right to suspend or terminate any User account under the following circumstances:

• Violation of these Terms or applicable laws
• Suspected fraudulent activity or abuse
• Failure to complete required KYC verification
• Disputes involving moderation or security investigations

In case of account termination, Players will be notified via email, and any remaining funds will be refunded after verification, subject to withholding for any unresolved liabilities or sanctions under these Terms.

Governing Law & Jurisdiction

These Terms and any dispute arising from your use of only-win.ca shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.

Disputes will be resolved through binding arbitration or court proceedings within Ontario, unless otherwise agreed upon by the parties. The Player agrees to submit to the exclusive jurisdiction of the courts located therein.

Contact Information

For any questions, support, or legal inquiries, please contact onlywin's customer support and legal department as follows:

• Support Email: [email protected]
• Support Phone: +1-599-973-70200
• Official Website: https://only-win.ca
• Legal Address: Abraham de Veerstraat 9, Curacao