OnlyWin Casino: Secure, Fast, and Perfect for Canadian Players

To get an account going, you have to be at least 18 or the legal age of majority where you live. In most of Canada (like Alberta, Manitoba, Quebec) it's 18, but here in Ontario and a few other provinces, remember it's 19. Don't try to sneak in early-they check.

The registration form asks for the usual stuff: full legal name, date of birth, and a valid address. They are super strict about duplicate accounts. Seriously, don't try to open a second one to get another bonus. I've seen so many people get banned for this in forums. It's a huge violation of terms and results in immediate closure and you losing your money. Just don't do it, it's not worth the hassle. Make sure your info matches your ID exactly to avoid headaches when you try to withdraw later.

Nobody loves paperwork (me included), but the Know Your Customer (KYC) thing is mandatory to stop fraud. Basically, you're going to have to upload digital copies of a government ID (passport or driver's license), a proof of address (like a hydro bill or bank statement from the last 3 months), and proof that you own the payment method you used.

The system was recently updated to speed things up, but manual review can still take between 24 to 48 hours depending on how slammed the team is. I'd suggest getting this verification done right after you sign up-like, do it right away-so you aren't stuck waiting for an administrative check when you actually want to cash out your winnings. Trust me, waiting on documents when you have a big win pending is torture.

For security reasons, critical stuff like your first name, last name, and date of birth is locked once your account is verified. This is to stop people from selling accounts. But look, life happens. If you made a genuine typo during registration or legally changed your name (got married, etc.), you have to contact support and show them the official docs to prove it. Address and phone number updates can be requested through your profile settings but that might trigger another verification check to confirm you actually moved. It's a pain, but it protects your account from being taken over.

Yes. Turn on 2FA. Seriously. I always flip the 2FA switch on every casino account I have. You can activate it in your security settings and link it to Google Authenticator. Once it's on, every login and withdrawal needs a code from your phone. It's annoying to set up initially, I'll admit, but saves you from getting hacked. Even if someone guesses your password, they can't touch your funds without your phone. Better safe than sorry with your money.

If you just forgot your login details, use the "Forgot Password" link on the login screen to get a reset link sent to your email. Pretty standard stuff. But if your account has been blocked, do not attempt to create a new one! That violates the duplicate account policy I mentioned earlier and makes things way worse. Instead, contact customer support immediately. Accounts are typically blocked due to failed login attempts, missing verification docs, or self-exclusion requests. Support can tell you why and help you get it back, assuming you didn't ban yourself for responsible gaming reasons.

The bonus is big-$3k and 160 spins. But you don't get it all at once, obviously. It's split over four deposits. To claim each tier, you need to drop at least $30 CAD. The bonus hits your account automatically after the deposit goes through; thankfully, no bonus code is needed, so you won't miss out because you forgot to type in "WELCOME100" (which I have definitely done before elsewhere).

Be aware that the bonus funds come with a 40x wagering requirement on the bonus amount, which you have to clear before you can withdraw anything. I always advise checking the bonuses & promotions page for the exact breakdown of match percentages for each of the four tiers so you can plan your deposits accordingly.

This is the stuff you really need to pay attention to. The standard wagering requirement is 40 times the bonus amount. The catch? Not every game counts the same. Most slots contribute 100%, so they are the fastest way to clear bonuses. But table games like blackjack might only contribute 5-10%, and roulette is usually around 10-20%. Live dealer games barely count at all most of the time.

Also, watch out for the max bet limit of $7 CAD per round when you have an active bonus. If you bet more than that, or play restricted high-RTP slots, they can confiscate your winnings. Nobody wants that to happen, so always read the fine print! I usually stick to $1 or $2 bets just to be safe.

Yes, you can't sit on these forever. Bonus funds are valid for 7 days from the moment they land in your account. If you don't finish the wagering in that week, both the remaining bonus balance and any winnings you got from it will expire and vanish. Free spins often have an even shorter shelf life of 24 to 48 hours, so I recommend using them immediately-like, as soon as you get them. Plan your gaming sessions so you have enough time to meet the playthrough requirements.

No, you can't double-dip. Players can only have one active bonus at a time. Bonuses are queued; you must complete the wagering requirements of your current active bonus or cancel it (which means losing the bonus and winnings) before you can claim a new one. The system technically prevents you from stacking them anyway. This rule applies to deposit matches, free spins, and cashback offers. Check your dashboard to see what is active and track your progress so you know where you stand.

It happens sometimes, but usually for a specific reason. The most common reason is that the deposit amount was below the required minimum ($30 CAD) or you accidentally clicked the "I do not want any bonuses" box during the deposit process. Also, some payment methods might be excluded from specific promotions. If you think you qualified but didn't get your funds, do not start playing with your deposit! Contact customer support immediately via live chat. They can manually add the bonus if you haven't made any bets yet; once you start playing, it's usually too late to fix it.

We support a wide range of secure payment methods tailored to different regions, and especially for us in Canada. I just stick to Interac ($15 min), which is the main one obviously, but they also take Visa/Mastercard ($20 min) and various cryptocurrencies including Bitcoin and Tether ($15 min). While crypto and e-wallet deposits are free, credit card transactions might get hit with a processing fee of up to 2.9% by the banking intermediaries (not the casino's fault!). All deposits are instant, so you can start playing right away.

The million-dollar question! Withdrawal speeds depend heavily on the method you picked. Cryptocurrency withdrawals are the fastest, and usually hits my wallet in a couple of hours. E-wallets usually complete within 8 hours. Traditional banking methods, like Interac transfers or direct bank wires, take significantly longer due to the banks being slow-usually 3 to 5 business days. Note that all withdrawal requests have a processing period where they verify your gameplay, which can take up to 24 hours if you aren't a VIP. My last Interac withdrawal took about 2 days total, for reference.

For most methods, the minimum you can withdraw is $30 CAD. Standard monthly withdrawal limits are set at $22,150 CAD, though this cap goes up if you are a VIP, reaching up to $50,000 CAD for Diamond tier members. Daily limits range from $2,000 to $10,000 depending on your status. Importantly, progressive jackpot wins are exempt from these standard limits. Jackpots are paid in full. Good thing, too. Imagine waiting on installments for a big win? That would be a nightmare. Just note that big wins may require an extended verification period of roughly 48 hours.

It sucks, I know. But usually, it's fine. Withdrawals are most commonly cancelled for three reasons: 1) Incomplete KYC verification, where your docs haven't been approved yet; 2) Active wagering requirements, meaning you still have bonus funds that need to be played through (check that bonus tab!); or 3) Attempts to withdraw to a payment method different from the one used for deposit. They have a closed-loop policy. If your withdrawal is cancelled, the funds go back to your casino balance, and you'll get an email explaining why and how to fix it.

OnlyWin supports multiple fiat currencies including CAD (obviously!), EUR, and USD, allowing players to manage their bankroll in their local currency without getting hit by conversion fees. We also fully support major cryptocurrencies: BTC, ETH, LTC, USDT, and others. When you register, you select a primary currency for your account. Note that once selected, the primary currency can't be changed manually; although, you can add additional currency wallets within your profile to switch between payment methods easily. I actually set up a BTC wallet alongside my CAD one just to test it out.

Currently, OnlyWin does not offer a native downloadable application on the Apple App Store or Google Play Store. Instead, they use a PWA, so it works like an app but runs in Chrome. This ensures that our full library of mobile apps compatible games runs smoothly directly in your mobile browser (Chrome, Safari, Firefox) without requiring storage space or frequent updates. I actually prefer it this way. My phone is full of junk anyway-photos of my dog mostly-so no download is a plus. The mobile site offers full functionality, including banking, support, and gameplay, mirroring the desktop experience on any screen size.

Absolutely. The mobile browser version employs the same rigorous security standards as the desktop site, including standard SSL encryption and HTTP/2 protocols to protect data transmission. Whether you are depositing via Interac while on the bus or withdrawing crypto on your phone, your financial details remain encrypted. That said, I always recommend avoiding public Wi-Fi networks (like at a coffee shop) when doing financial stuff on mobile just to be safe. Better to use your data plan.

While there isn't a native app, modern browsers allow for web push notifications if you opt-in. When you first visit OnlyWin on your mobile, you may be prompted to "Add to Home Screen" and allow notifications. Enabling this allows us to send you real-time alerts about limited-time promotions, tournament start times, and the status of your withdrawal requests directly to your notification center, so you don't have to keep checking your email. I turned mine off eventually because they were a bit frequent, but it's useful if you're waiting on something specific.

The vast majority of the 8,000+ game library is built on HTML5 technology, making it fully compatible with mobile. This includes high-definition slots, live dealer tables, and table games. Although, a very small percentage of older legacy games (the ancient Flash-based ones) might not work. The interface automatically filters these out when you access the site from a phone, ensuring that every thumbnail you see represents a playable game optimized for touch controls. I tried loading a few obscure slots on my Android and they all scaled perfectly.

No, OnlyWin operates exclusively as an online casino. Our current license (Curacao 365/JAZ) specifically covers casino gaming activities, and we have chosen to focus our resources on building a superior library of slots and live dealer experiences rather than spreading ourselves thin with a sportsbook. So, if you want to bet on hockey or football, you won't find odds here. We dedicate 100% of our infrastructure to casino gaming instead.

Fairness is guaranteed through the use of certified Random Number Generators (RNG). Our systems are audited by iTech Labs, with the most recent certification in April 2025 confirming the integrity of game outcomes. The Return to Player (RTP) percentage varies by game: our slots average around 96.4%, while the platform-wide aggregate RTP is 97.65% due to the high volume of table games. We host titles from reputable providers like Pragmatic Play and Evolution, who are strictly regulated. Remember that RTP is a theoretical statistical average over millions of spins, not a guarantee you'll win in the short term (sadly!).

Yes, and I use this feature all the time! We provide a "Demo Mode" or "Play for Fun" option for nearly all of our 5,200+ slot games and RNG table games. This allows you to test game mechanics, volatility, and bonus features using virtual credits without risking real money. Live Casino games (hosted by real dealers) generally don't support demo play due to the cost of live streaming. You can, however, open live tables to watch the gameplay without placing bets to get a feel for it-I often do this with Roulette just to watch the patterns.

Our betting limits are designed to accommodate all types of players, from casual Sunday spinners to serious high rollers. Slots typically allow spins from as low as $0.10 up to $100 or more per spin. Live dealer tables offer a broader range, starting at $0.50 for games like Baccarat Squeeze and extending up to $10,000 per hand in exclusive Salon Privé VIP rooms. These high limits are accessible to all verified players but are particularly tailored for our VIP clientele. Always check the specific table limits displayed in the lobby before sitting down.

We partner with over 110 industry-leading software providers to maintain a diverse and high-quality library. Major partners include Pragmatic Play, NetEnt, Evolution Gaming, Play'n GO, and Yggdrasil. This extensive network ensures we receive the latest game releases immediately. You can filter games by provider in our search bar to find titles from your favorite studios, whether you prefer the high-volatility slots of Nolimit City (my personal favorite when I'm feeling lucky) or the classic table games of Betsoft.

We employ enterprise-grade security measures to safeguard your information. All data transmission between your device and our servers is encrypted using standard SSL encryption, verified by regular security audits. Your personal information is stored on secure servers protected by advanced firewalls. We strictly adhere to data protection regulations and never sell your personal details to third parties for marketing purposes. Our privacy policy outlines exactly how data is collected and used solely for operational and legal compliance purposes.

Yes, like most modern web services, we use cookies to enhance user experience, maintain session security, and remember your preferences (such as language settings). We utilize both session cookies (which expire when you close your browser) and persistent cookies. You have full control over your cookie preferences through your browser settings, where you can block or delete them. Keep in mind that disabling essential cookies might mess up the functionality of the site, especially for secure login and game loading.

We retain your personal data for as long as you have an active account with us. Should you choose to close your account, we are legally required by anti-money laundering (AML) and licensing regulations to retain certain transaction and identification records for a minimum period, typically 5 to 7 years depending on the jurisdiction. After this mandatory retention period expires, your data is securely deleted or anonymized in our systems to ensure your long-term privacy.

Under data protection laws applicable to our operations, you have the right to access the personal data we hold about you, request corrections to inaccurate information, and in specific circumstances, request the deletion of data (subject to our legal retention obligations). You also have the right to withdraw consent for marketing communications at any time. To exercise any of these rights, please contact our Data Protection Officer via [email protected], and we will process your request in accordance with legal timelines.

Gambling should be fun, not a financial strategy. We provide a robust suite of responsible gaming tools directly in your account settings. You can set daily, weekly, or monthly Deposit Limits to control spending before it happens. We also offer Reality Checks, which are customizable notifications (from 30 to 180 minutes) that interrupt play to remind you of your session duration. For those needing a break, we offer a Cooling-Off period (up to 7 days) or temporary Self-Exclusion. Look, it's just a game. Don't try to pay rent with this.

If you feel you are losing control, you can request immediate permanent self-exclusion. This can be done through your account settings or by contacting customer support via live chat or email. Once activated, this action is irreversible for the agreed period (minimum 6 months up to permanent). Your account will be locked, marketing communications will cease, and any remaining withdrawable funds will be returned to you. We strictly enforce self-exclusion to protect vulnerable players.

It's important to be honest with yourself. Common signs include chasing losses to "win back" money, gambling with funds needed for essential bills, lying to family about time or money spent gambling, and feeling anxious or irritable when not playing. If you find yourself neglecting personal or professional responsibilities to gamble, these are red flags. We urge players exhibiting these behaviors to stop playing immediately and seek professional assistance. Gambling should always be fun; when the fun stops, you must stop.

We collaborate with global organizations dedicated to supporting players. For international support, contact GamCare (+44 0808 8020 133), BeGambleAware, or Gambling Therapy (offering 24/7 online chat). In North America, the National Council on Problem Gambling provides confidential help at 1-800-522-4700. Canadian players can also access local provincial helplines (e.g., ConnexOntario). These services offer free, confidential advice and counseling for anyone affected by problem gambling.

The complete and legally binding terms & conditions are accessible via the footer link on every page of our website. These terms govern your relationship with Goodfly N.V. and cover all aspects of account usage, banking, and gameplay. By registering an account, you explicitly agree to these terms. We advise all players to read them carefully before depositing. In the event of any discrepancy between translated versions, the English version of the terms serves as the legal basis for all decisions.

Yes, we reserve the right to update our terms to reflect changes in regulatory requirements, business practices, or legal obligations. Significant changes will be communicated to players via email or a prominent notification upon login, requiring re-acceptance of the updated terms. It is the player's responsibility to review the terms periodically. Continued use of the website following any changes constitutes acceptance of the new terms.

We aim to resolve all complaints internally through our support team. If you have a dispute, please email your detailed complaint to [email protected]. We acknowledge receipt within 24 hours and typically provide a final resolution within 72 hours. If you are unsatisfied with our internal decision, you have the right to escalate the dispute to our Alternative Dispute Resolution (ADR) provider or the Curacao eGaming licensing authority. We are committed to fair and transparent resolution processes.

Breaching terms, such as engaging in fraudulent activity, bonus abuse, or using offensive language with support staff, triggers a graduated response depending on the severity. Minor infractions may result in warnings or temporary bonus bans. Serious breaches, including multi-accounting or using stolen financial credentials, result in immediate account termination, confiscation of winnings, and potentially reporting the activity to relevant legal authorities and shared industry databases.

Super annoying when it happens. Don't panic, though. If a game crashes during play, our server automatically records the game state at the exact moment of interruption. Do not worry about your funds; simply refresh the page and reload the game. In most cases, the round will resume exactly where it left off. If the game does not resume, any winning bets from that round will be credited to your account, or the bet amount returned. If you see a discrepancy, note the exact time and Game ID and contact support for a log review.

Our platform is optimized for modern web browsers that support HTML5 and WebGL. For the best performance and stability, we recommend using the latest versions of Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge. These browsers offer the best compatibility with our security protocols and game rendering engines. We advise against using Internet Explorer or outdated browser versions, as they may experience graphical errors or security certificate issues. I stick to Chrome on desktop and Safari on my iPhone, and both work fine.

Clearing your browser cache can resolve common loading issues, such as games getting stuck at 99% or old graphics displaying incorrectly. As we update games weekly, your browser might try to load outdated files stored locally. You can clear the cache in your browser settings under "Privacy and Security" by selecting "Clear Browsing Data" and checking "Cached images and files." This forces your browser to download the freshest version of the site, ensuring smoother performance. I usually do this once a month just to keep things running fast.

OnlyWin is designed to be lightweight, but for an optimal experience, we recommend a device with at least 4GB of RAM and a stable broadband internet connection (10 Mbps or higher). This is particularly important for Live Casino games, which stream high-definition video-you don't want your feed lagging when you're trying to make a bet. On mobile, any smartphone running iOS 13+ or Android 8.0+ will handle our games efficiently. Ensure your device drivers and operating system are updated to prevent compatibility conflicts.